Tuesday, November 4, 2014

DISCOUNT....what's the catch?

In the past, I have heard friends/family and even random individuals complain of their frustration with discount offers which they tried taking advantage of and to their surprise, it was not all they hoped for. I, in my all-wise tone will say to them 'but you should know better, things are not always what it seems these days'

Well, I had my first personal experience over the weekend and alas, it was not funny and neither did my usual response to others console me (now I know better....never be too fast to dish out an opinion). Mine was actual with distributors I get my supply of beauty products which I then resell, boy was I infuriated.
This is my side of the story: I got several text
 messages and email from my suppliers and it reads, 'come get up to 35% on products on saturday, November 1, 2014'. I did all the necessary registration as requested and simply counted down to the date. On arrival at the said venue, there was a long protocol of demonstration of how to use and sell certain products (maybe because I arrived late or is not a makeup artist, I did not really see the need) but after the long wait, it was finally announced that the 'discounted sales' was about to start and the process involed (at this point, all the attendees brought out their mobile phones to take another look at the text messages and emails invitations). What were being told seemed a contrast to what we thought/assumed and everyone lost their cool...the discount being offered was on selected items( and by popular opinion, it was items they had not been able to sell which inturn, the retailers were not interested in buying because it made business slow)

Energy, time and resources were wasted by both parties (organisers and attendees). No sales took place that day because the proper customer service which acts as shock absober in situations like these was completely absent. I learnt a major lesson...those numbers below emails for further information are actually for further information no doubt and I would ask the right questions hencefort.

Do have a lovely day,
Halima.


'everything is always funny as long as it is happening to somebody else' by Will Rogers


Image is from  google images


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